These guidelines apply to all interactions on CanadianIceHall.com, including game chat, community boards, and any form of contact with other players or staff. Violations may result in access restrictions.
Our Core Values
CanadianIceHall is modelled after the spirit of hockey — a sport where teammates support each other, where competition is fierce but fair, and where the love of the game comes first. We ask all community members to bring that same energy to their time on our platform.
The Rules of the Ice
Treat all players with dignity and courtesy, regardless of their skill level, background, or results. Harassment, bullying, insults, and discriminatory language are never acceptable. CanadianIceHall is for everyone.
Do not attempt to manipulate game outcomes, exploit technical bugs, or use automated tools (bots) to gain an unfair advantage. The integrity of every game depends on honest play from all participants.
Set personal time limits and take regular breaks. If you notice that gaming is causing stress or interfering with daily life, please step back and seek support. Our Responsible Gaming page has helpful resources and contact information.
Do not flood community spaces with repetitive messages, unsolicited advertising, external links, or promotional material. This includes affiliate links, referral codes, and solicitations of any kind.
All content shared in community spaces must be suitable for an adult audience in a neutral social context. Graphic, sexually explicit, or violent content is prohibited. When in doubt, keep it clean.
If you witness a violation of these guidelines, please report it to our support team rather than responding aggressively. Retaliation — even when provoked — may itself constitute a violation. Let us handle it properly.
Discussions about real-money gambling, betting strategies for real games, or links to real-money gambling sites are not permitted. This is a social entertainment platform only. Keep all conversations within the spirit of free, virtual play.
Enforcement
Our moderation team reviews reports and may take action including issuing warnings, temporarily suspending access, or permanently restricting access to the platform. We take a proportionate approach based on severity and history of violations.
If you believe a moderation decision was made in error, you may appeal by contacting our support team. We review all appeals carefully.